Free UK delivery* on all orders over £25. We use a combination of DPD Local, Royal Mail and Parcelforce for our deliveries. Delivery time for Free postage is normally 2-5 days and may be more if an item is out of stock or is a special order. (*Free delivery is to UK Mainland only and excludes Scottish Highlands and Islands, Northern Ireland and Channel Islands)
We offer Free delivery on orders to Scottish Highlands and Islands, Isle of Man, Northern Ireland and Republic of Ireland for orders over £200. And orders going to the Channel Islands are free over £300.
When Will My Order be Sent?
Orders placed before 1pm are usually despatched same day if they are in stock. If we have run out of stock of a particular item in your order then it is normally with us the following day and then sent out to you. Should there be any further delays we will contact you accordingly.
Items available on our website are not guaranteed in stock, however we do try to keep it as accurate as possible.
I need my new kit soon?
We offer a Next day delivery service for UK Mainland, this is charged at £7.95 per order on orders under £200, Over £200 we will always send with a Next Day Courier or Royal Mail Special Delivery. Next day delivery is only guaranteed if the item is in stock and is ordered before 1pm. If you are in any doubt and require the products quickly please feel free to contact us and we can advise accordingly.
We care about your delivery!
Your items are important to us. So we will check over all items before they leave us to ensure there are no faults or damage. We will then pack them in a strong cardboard box or strong polythene mailing bag. Items clearly damaged in transit should not be accepted, please refuse the delivery and notify us. By accepting the delivery with proof of signature you are accepting that it has arrived with you complete and undamaged. We cannot be held responsible for any damage discovered after the delivery has been signed for.
Where do we not delivery?
- PO Boxes
- South America
EU / International Shipping
We are able to ship to most EU Countries, North America and Australia. If you are at the checkout and it gives you the message we cannot currently ship to your location, please feel free to contact us and we are happy to look into your order.
Our website will provide a shipping quote at the checkout page to the required destination. We will review all postage costs when the order comes through to us and should there be any issues we will contact you accordingly. Most international delivery is between 3-7 working days but can be longer. If you are unsure please contact us and we can provide a quote and estimated delivery time.
UK VAT will be removed at the checkout stage for exporting any orders out of the EU. This includes Gibraltar and the Channel islands.
For international delivery Bolt Bikes cannot be held responsible for any taxes or charges occurred from the import of your order, for more information please contact your country’s custom office.